How to buy on Poupishop
You can buy directly, as a guest, or register in advance on our shop, which will also allow you to find or even buy easily from your wish list.
Just click to ADD TO CART when you want to put an item in your Cart.
When you have finished your purchases, click on the logo of the Cart and follow the procedure of the Check Out until the payment.
From time to time we do promotions. Always look carefully in the announcement bar located at the top of each page of the shop, to find the discount codes to enter during the check out.
About the condition
Here is below how we appreciate the condition of our scarves:
Unworn : Never used
Mint : Perfect without flaw, might have been worn, ready to wear (dry cleaned before shiping).
Excellent : General looking is perfect, used, might have some tiny flaw, ready to wear (dry cleaned before shipping).
Very Good : used, might have some flaws, ready to wear (dry cleaned before shipping)
Good : used, flaws, ready to wear (dry cleaned before shipping)
We accept PayPal®, Mastercard, Dinners Club, Visa, Amex, and Bank Transfers.
In case of a refund, we will always credit the initial method of payment that was used for the transaction.
The payment process is entirely encrypted and protected. The SSL (Secure Sockets Layer) Protocol provides a protection of your personal and banking informations, preventing their circulation on the internet..
Shipping and Delivery
Shipping will be done via UPS from Poupishop to anywhere in the world when the item is indicated as "XXX-IN" witch means that the item is IN our stock.
It may happen that the depositor sends the article directly to you in order to save time when you will see "XXX-OUT", for Europe only. Otherwise, the item must reach us before it can be sent to you and therefore the delivery time will be a little longer. Thank you for your patience.
Domestic shipping (Belgium) is $15
In Europe, it will cost $30 (please use the discount code UPS-EUROPE to get $10 discount).
For all other countries, a flat fee of $40 or $55 for heavier packages is requested, wherever you are in the world.
From time to time, the shipping is offered and action will be indicated.
You will receive your item from between 1-7 business days after making the complete payment depending of your country.
About the items listed
All our sales are final. The main currency of the shop is in US dollars, VAT included but you have the possibility to change currencies. We also support EUR and GBP for payments by credit card only. Paypal will therefore always be in dollars. You can change the currency on the shop at the bottom of each page.
Our professional activity consists essentially in being a commissioner with our private suppliers and collectors.In this context, we cannot deduct the VAT that is calculated on the margin of our customers (issued from the official explanatory text of the European Ministry of Finance). we hope that this legislation will not prevent you from buying from us. Keep in mind that in this way, you will not have to pay VAT in your country.
Buy with confidence because every item is guaranteed authentic!
You can pay a deposit to reserve an item, which is held until you pay in full..
We are very flexible in our layaway plans and you can make payments for your purchase in smaller weekly, bi-weekly or monthly instalments.
The first payment to put your item on layaway will be 30% of the amount of your purchase we will ask you with a request Paypal. It is possible to use the banking transfer if you prefer.
There is no minimum payment required each week or month
Once an item has been purchased on a 'layaway' basis, and you have made a deposit(s) towards the purchase, it represents a commitment to purchase the item. If you subsequently change your mind, the deposits made will not be refunded. In certain circumstances, and with our express agreement, the deposit(s) that have already been made may be used towards the purchase of another item. Thank you for your understanding.
Please do not hesitate to Contact us and we will always find a solution!
Guarantee of Authenticity
We understand that some of you may have some questions/concerns, so kindly send us your inquiries.
We guarantee the authenticity of all our items or your money back including shipping both ways.
And an exchange or return will be accepted only for authenticity reasons.
Please, do not hesitate to contact us with any other question, or if you have any problems or concerns and we will respond as soon as possible, always trying to satisfy you as best we can.
Should you wish to return your item for any reasons other than authenticity, we will consider your request and discuss the matter with you to always try and find a solution. It will be also possible to relist your item on our shop for free.
In any case of a return, items must be postmarked/shipped within 7 days of receipt. Thank you for your understanding.