FAQ

How to Order

You can purchase as a guest or create an account to access your wishlist and order history.

Simply click “Add to Cart” on any product page.
When ready, click the Cart icon and proceed to checkout.

Promotions are occasionally available — please check the announcement bar at the top of the website.

Condition Guide

Each item is carefully inspected and described as accurately as possible:

Unworn — Never used
Mint — Like new, no flaws, may have been worn once. Professionally cleaned and ready to wear
Excellent — Lightly used, overall perfect appearance, may show very minor signs of wear
Very Good — Gently used, may show small signs of wear
Good — Pre-owned with visible signs of use

All items are professionally cleaned when needed and ready to wear.

Accepted Payments

We accept all major credit and debit cards via Shopify Payments, as well as PayPal.

All refunds are issued to the original payment method.

Security

All payments are fully encrypted and secured via SSL technology, ensuring your personal and payment information remains protected.

Shipping & Delivery

Orders are shipped worldwide via UPS.

Items marked “IN” are in stock and ready to ship.
Items marked “OUT” may be shipped directly by the consignor (Europe only), or first sent to us before dispatch.

Estimated delivery: 1–7 business days after full payment.

Shipping rates:
Belgium — $20
International — $55

Shipping costs are calculated as accurately as possible.
In case of overpayment, any excess will always be refunded after shipment.

Free shipping may be offered during special promotions.

Tracking & Notifications

Tracking details are provided by email once your order has been dispatched.
UPS may also send SMS notifications depending on your location and delivery service.

Please monitor your tracking carefully, as notifications (especially SMS) are not guaranteed in all countries.

If your parcel is delivered to a UPS Access Point, you will be notified when it is ready for pickup.
Uncollected parcels may be returned to us.

About Our Items

All sales are final.

Prices are displayed in USD (VAT included). You may view prices in EUR or GBP, but PayPal payments are processed in USD.

We operate as a consignment-based business working with private collectors. VAT is applied under the EU margin scheme, meaning no additional VAT is due upon delivery.

Buy with confidence — all items are guaranteed authentic.

Some images may include styled or lifestyle visuals for inspiration.
All product photos showing the actual item accurately represent the piece you will receive.

Layaway

We offer flexible layaway plans.

A 30% deposit is required to reserve an item.
The remaining balance can be paid weekly, bi-weekly, or monthly.

Deposits are non-refundable, as they represent a commitment to purchase.
If payments are not completed as agreed, the item will be relisted.

In some cases, deposits may be transferred to another item upon agreement.

Please contact us — we are happy to find a solution that works for you.

Authenticity Guarantee

All items are 100% authentic — guaranteed.

If an item is proven not authentic, you will receive a full refund, including shipping costs both ways.

Returns

Returns are accepted only in the exceptional case of a proven authenticity issue.

All items are carefully described and photographed. We encourage you to review all details before making a purchase.

If you have any question or concern, please contact us — we will always do our best to assist you.

Need Help?

For any inquiry, please feel free to contact us here.
We will be happy to assist you.