Shipping

We carefully prepare and ship all orders with the highest level of attention and care.

Orders are typically processed within 1 to 3 business days after payment confirmation.

We ship worldwide using UPS services.

Estimated delivery times:
Europe: 1 to 3 business days
International: 3 to 10 business days

Please note that delivery times are indicative and may vary depending on the destination.

Customs duties and import taxes may apply depending on the destination country.
Poupishop may cover these costs at its discretion to ensure a smooth delivery experience.

Packaging:
All items are carefully packed to ensure safe delivery.

Box:
Small items may include original packaging.
Large boxes are not included due to shipping constraints but can be included upon request for shipments within Europe only.

Delivery & Signature:
All shipments require a signature upon delivery. If delivery is not possible, UPS may redirect the package to a nearby Access Point for secure pickup.

Tracking:
All shipments include a tracking number, which will be provided once your order has been dispatched.
UPS sends tracking updates by email.

Please monitor your tracking carefully.

If your parcel is delivered to a UPS Access Point, you will be notified when it is ready for pickup.
Uncollected parcels may be returned to us.

Delays:
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

If you have any questions regarding shipping, feel free to contact us before placing your order.